Here are some questions that our clients frequently ask:
What are you offering to customers that sets you apart?
In the 2007 International Amateur Wine Competition, hosted by WineMaker Magazine, premium quality wines by Winexpert captured 227 medals. Coastal Winemakers has exclusivity in this area to these exceptional reds, whites, dessert and aperitif selections. Quality, variety, and, in January 2010, being voted “Best of the Peninsula” for the 10th year in a row have set Coastal apart.
What have been the key ingredients to running a successful Peninsula business?
“The path to customer satisfaction is paved with knowledge”, says Val. “Winemaking is a hobby, an art, a social pleasure, and a science. Knowledgeable and friendly staff help customers, both novice and seasoned. “Satisfied Coastal customers run the gamut. Coastal welcomes first-timers, people who have made their own for years, and those who are very conversant with the subtleties of wine. Taste tells whether the wine is ‘good’. For this reason, we offer a 100% guarantee to ensure you enjoy the entire wine experience”.
What would the public be surprised to learn about Coastal?
As you enter, you will be surrounded by an extraordinary selection of home wine-making supplies and unique giftware. That’s only the tip of the iceberg! Coastal covers 6,000 square feet which includes an upstairs Wine Rack Room. There is plenty of room for the 3 large walk-in coolers, each providing consistent temperatures for the optimum development of your wines. A designated “cold cooler” and three counter-pressure bottle fillers are for our award winning ciders (e.g. Crossbow), coolers (e.g. Vinoka Ice) and our famous Cranberry Champagne “We have the ability and the space to provide consistent control” promises Bert.
What new, innovative products/services are you offering for 2010?
Val and Bert would like to show their appreciation to loyal customers and welcome new friends. Besides our sought after Limited Editions, keep your eyes open for some exciting promotions, including price discounts and gifts for referrals.
